A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Vodafone have registered a default on my credit file for no reason. I am a former customer for Pay Monthly, I had three pay monthly lines in my name, my own, one for my wife and one for my eldest. I had been a customer since 2010 but I had a series o...
I have had enough of Vodafone. Worst company ever. I have filled in a form twice to transfer the ownership of my contract to my partner. It is actually her contract. She is unable to go out, and that's why I went into town and got the contract. Vodaf...
The My Vodafone App has not worked on my device for around 2 weeks now. The main screen just says “sorry we can’t find this information right now” and when trying to get billing info it says “we’re experiencing technical difficulties.” Tried reinstal...
I closed my account around 2016 (I think) yet it is still showing as live on my credit record, and that it is being paid and up to date. I am wanting to apply for a mortgage so want this removing urgently. I phoned up your customer support who adv...
The 'Transferring your number and agreement' page found here https://www.vodafone.co.uk/vodafone-uk/transfer-of-ownership/form/, is not allowing me to submit the form despite fully filling it all in, no errors. I click the submit button and it does n...
It seems since I upgraded my phone in Sept 21, Vodafone now split out the device and airtime bills into two separate invoices - this is absolutely no good for me as I need a single bill with all payments shown to claim my phone bill back via the work...
I checked my account and it appeared to not have roaming bars enabled. But I can't connect from Croatia. The app won't work as not on the vfe network. I have tried calling but it just sends me a text for bot - not useful if no network access. Tried u...
Hi,I'm on Vodafone CZ unlimited plan and I was pretty surprised when I found out I can use 64 GB for free in the EU. It seems pretty high to me, if you're from other https://tweakbox.mobi/ https://tutuappx.com/ https://getappvalley.com/ EU country, w...
My contract runs out in mid-June and I will be requesting a PAC code to transfer to the new provider.So, in terms of timing - how many days before the contract end date should I give the PAC code to the new provider to ensure I minimize any overlap b...
Why has my case been passed on to a debt collection agency when I agreed a pay date with a customer services representative? They want the money to be paid to them yet i still my debt with vodaphone still stands. So I am going to have to pay double? ...
