A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hi all - please can someone kindly clarify a few things for me re the new roaming charges. 1) Are there charges for receiving calls or texts? The Vodafone website keeps pointing to the "Roaming Charge Checker", but it doesn't give an answer! 2) Tied ...
Phone contract cancelled as phone was stolen in 2017 dd cancelled from Vodafone, unaware of this… balance was then written off today I’ve been told it’s re instated which is affecting my house buying process
Can we buy Spanish vodafone.es sim cards on our UK account so that we can issue to our Spanish based employees but control through our Vodafone UK account.
A friend bought me a contract, three days later phones4 you went bust. Went downhill from them on. It’s clear you ( Vodafone Does not care. ) I got very poor & no service. Poor customer support, stuck with a service phone and service I couldn’t use ...
Why are we putting up with script written so called technical chat, and customer service, 5 days into a what would normally be a 15-20 resolve, every time you contact them, for an update, they escalate, meaning delay by a further 24 hours, 6 days i...
I have MMS included in my package. My phone, an iPhone XS Max suddenly stops sending MMS msgs, I have to call Vodafone (now there is no 24hr customer service even though the call lone acts like there is but just disconnects you when you follow any pr...
I ordered a new pay monthly plan on the 10th for a Pixel 6. When ordering, there was a little green tick beneath the order saying "Get it today". At the confirmation of my order, I was told it would be ready to pick up in-store in a few hours. I then...
I just turned off my service to receive calls and texts 'Bar and data alerts' by mistake. I want to turn this back on. I can't turn the toggle on again because it seems to be deactivated. I have been trying to contact Vodafone customer service all da...
The website doesn't seem to show which tariffs include global roaming destinations. For sole traders, do all of the unlimited plans showing on the Vodafone business site include 83 destinations? And for limited companies is roaming only available on ...
Hi, so I lost my job due to COVID. I struggled to pay a couple months bills and Vodafone sent me straight to Zinc despite me trying to arrange something - which is fine. I was contacted by a woman from Zinc who said if I pay a discounted amount by th...
