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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Loyalty seems to cost! Sim Advice

Hello,I have been with Vodafone since the year dot but for the past few renewals/upgrades it has become such hard work to get a competitive deal from them despite having been a loyal customer. I don't understand why I still am as there service covera...

Toonlad by • 2: Seeker
  • 1141 Views
  • 2 replies
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New Sim Activation - due to lost / stolen mobile

Hi I really need some support. My mobile was lifted last week and unfortunately I was unable to retrieve it. I reported it lost / stolen via Vodafone web-chat who arranged for a new sim to be posted out. I planned to input the new sim into an old pho...

Ordered a sim by mistake

Hi There,   I know i'm stupid but three weeks ago I ordered a new sim.  I have done this by mistake as I should have upgraded my sim not ordered a new one.  I am a student and was in the process of moving back home so the sim arrived at my parents ho...

anyone had issues switching from vodafone pay monthly?

As title, switched from vodafone pay monthly as it meant not having to switch to a new sim card.Happy with reduced price and offers, but coverage and data can be variable. Reading here it seems that I'm not on the voxi apn settings but the vodafone p...

assiah10 by • 2: Seeker
  • 1054 Views
  • 1 replies
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Waiting for SIM activation a week later..

I took out a pay monthly contract a couple of weeks ago with an iPad and a 25GB SIM. I'm an existing phone customer adding the iPad to my account, I collected the device last Tuesday from a store (14th June) and am still waiting for the SIM to be act...

4xtra benefits to Europe

I have had two different answers to the same question when chatting with  a Vodafone agent. I want to  add the 4xtra benefits to my mobile so that I apprently get my allowance carried over whilst in Europe. What I wanted to know has to do with my unl...

Porting issue

I Ported my number successfully from Sky to Vodafone in February 2022; but I haven’t been able to receive an access code from GOV.UK OR FROM NHS. I can receive text messages normal numbers and also from Vodafone themselves! I can send messages fine. ...

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