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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Unlimited Max Roaming

Hi, I'm trying to work out if I have inclusive roaming on my Unlimited Max plan but keep finding conflicting info. I took the plan out in Oct 22 which is outside the dates mentioned on the website for inclusive roaming and the Tobi chat says I need t...

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fugu by 2: Seeker
  • 3690 Views
  • 3 replies
  • 0 thanks

Data Services connect message

Since I received my new phone, a Xiaomi Note 9, I have been receiving the same message almost every day from Vodafone: "It's time to get connected. To enable data on this device, connect to a WiFi network and head to https://deviceguides.vodafone.co....

Resolved! Number not working after porting from Sky

I made the mistake of deciding to leave Sky to go to Vodafone…i was lured by a cheap price for the volume of data i require…well the saying buy cheap, buy twice has never been more true! my switch date was 1st April and i received an email to say my ...

enro89 by 3: Seeker
  • 11675 Views
  • 9 replies
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Resolved! Samsung Galaxy Watch 4G

Have an Sasmung S20 Ultra mobile and just bought a 4g Galaxy watch to go with it (the watch not here yet ) I'm not in any rush to set it up but just wondered how easier is it to set it up on my vodafone account and is there a cost to it I have a sim ...

bazjohn11 by 10: Established
  • 9157 Views
  • 14 replies
  • 0 thanks

Can't Receive Incoming Calls / Texts

15 days ago while roaming in the US I stopped receiving incoming calls.  Data and outgoing calls were working.I use an iphone 13 pro, my vodafone was on an e-sim and I had a US physical sim in my phone.I raised a complaint to the director's office co...

bedasaka by 3: Seeker
  • 1705 Views
  • 4 replies
  • 0 thanks

Vodafone Pay Monthly sim card

Hey!I recently moved to the uk and am still setting up omegle  all kinds of things. When i tried to set up a contract with vodafone via their website, i received multiple errors. And in the chat an agent told me, they are not able to perform credit c...

sarina by 2: Seeker
  • 1456 Views
  • 2 replies
  • 0 thanks

Roaming Charges

With the new price rises, I think the fact that Roaming Charges are being resumed is pretty poor. Unless Vodafone follow the example of other companies in scrapping Roaming Charges, I will (after nearly 30 years) have to switch provider. This affects...

Larrettp by 2: Seeker
  • 2962 Views
  • 12 replies
  • 0 thanks

Invalid number

Hi,I am trying to call my wife who is visiting the Netherlands, but I am getting "Invalid number" and the call does not go through.We are both on Vodafone and have been for many years.I would appreciate some help with getting this sorted, so that I c...

Should airtime and device be billed separately?

I recall and Ofcom article saying this was planned a while back.  My invoice just shows a cost of the plan which covers my tariff and my device. The reason I ask is due to the 10%ish price increase happening.  Surely that's 10% of the airtime yet I'm...

Resolved! Positive feedback

Hi all just wanted to say thank you to Annie in your dumfries store for helping me upgrade yesterday she was very professional & helpful  and was able to answer any questions I had could someone feed this back?