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Forum Posts

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4xtra benefits to Europe

I have had two different answers to the same question when chatting with  a Vodafone agent. I want to  add the 4xtra benefits to my mobile so that I apprently get my allowance carried over whilst in Europe. What I wanted to know has to do with my unl...

Porting issue

I Ported my number successfully from Sky to Vodafone in February 2022; but I haven’t been able to receive an access code from GOV.UK OR FROM NHS. I can receive text messages normal numbers and also from Vodafone themselves! I can send messages fine. ...

Inclusive youtube error

I have just signed up to a new vodaphone 12month plan plus entertainment package, after my previous plan ended. I have received a text with the entertainment link on. YouTube shows as inclusive to I click that, I then at the "choose account" page I s...

Whitey86 by • 2: Seeker
  • 1039 Views
  • 1 replies
  • 1 thanks

Resolved! Help

I've been trying to cancel discovery plus for over two days and all I keep getting is something went wrong please try again 郎 can anyone help.

Joe-316 by • 2: Seeker
  • 3916 Views
  • 1 replies
  • 0 thanks

Resolved! Blacklisting

I wonder if anyone can help? I’ve been trying to get my phone blacklsited and get some proof as I lost my phone and the insurance is requesting it. I’ve been going round in circle trying to get the proof for almost a month. At first I was told it was...

Vodafone Global

Do Vodafone offer a way of managing our mobile usage globally? we have staff all around europe that need to be managed from a central UK based accounts payable dept. 

jbendon by • 2: Seeker
  • 1385 Views
  • 2 replies
  • 0 thanks

Incorrect Credit Report

I have just checked my experian credit report to find that Vodafone have still been reporting to Experian for the last 5 years. I have serious concerns that this will affect my mortgage application. I need this reporting to stop to all credit agencie...

jbomb11 by • 2: Seeker
  • 8954 Views
  • 22 replies
  • 1 thanks

Upgrade Error

When I try to Flexi-Upgrade it says, "There is a problem on our side".Now I cannot access my account as it shows 502 - Bad Gateway.I used another internet browser and it lets me login, choose the upgrade and the same thing happens again.

Resolved! New roaming charges explanation

Hi all - please can someone kindly clarify a few things for me re the new roaming charges. 1) Are there charges for receiving calls or texts? The Vodafone website keeps pointing to the "Roaming Charge Checker", but it doesn't give an answer! 2) Tied ...

stooch by • 2: Seeker
  • 14696 Views
  • 6 replies
  • 0 thanks

Phone bill written off

Phone contract cancelled as phone was stolen in 2017 dd cancelled from Vodafone, unaware of this… balance was then written off  today I’ve been told it’s re instated which is affecting my house buying process 

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