Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Vodafone advantage codes expiring 1 minute after receiving

Hi all. Me and my partner  have been trying to upgrade by using  Vodafone advantage discount codes. We both work for the NHS. We follow the instructions and get the codes and then within a minute the codes have expired. (as you can see with the pictu...

IMG_20220403_123908.jpg IMG_20220403_123722.jpg
mandrews by 4: Newbie
  • 2200 Views
  • 3 replies
  • 0 thanks

Complaint not resolved after 36 days

I formulated a formal complaint on 27.02.2022 regarding upgrade issues and after numerous phone calls and emails, I still do not have a resolution as of today 04.04.2022, 36 days later. I can not describe how many countless hours I spent on the phone...

Absolutely Shocking

So this is a little long winded but I need some advice. I originally took a red 25 xtra plan in April last year. In October I changed to a 50gb plan as I work in france and Belgium with no broadband access for 2 weeks a month. Again, this turned out ...

Switching from PAYG to Pay Monthly keeping old number

Hello. I have been on PAYG for over 20 years on the same number, but I decided to get a new phone and change to Pay Monthly contract and keep my old number, As it was a Friday I was advised that it will not change over until the following Monday (tod...

Ashami by 2: Seeker
  • 2772 Views
  • 1 replies
  • 0 thanks

Resolved! Talkmobile number is blocking all Vodafone numbers

I moved a number from Vodafone to Talkmobile recently.  After it was ported to Talkmobile I have found that it doesn't accept calls from Vodafone numbers.  If a Vodafone user rings it  it comes up with a 'number not valid' error and ends the call. Vo...

Account closed credit reports still showing two entries

Hi my credit report is showing two active Vodafone accounts but my contacts ended year ago. Its is having a negative effect on my credit file. How do I get this removed ASAP as ive been declined for other services. My credit is normally above average...

Google Play Correlation ID

I had some fraudulent activity on my google account which charged £100 to my Vodafone account which were linked via an old Android Phone. I reported the activity to Vodafone and they directed me to Google. Google were exceedingly helpful and said the...

SimonTG by 2: Seeker
  • 4303 Views
  • 2 replies
  • 2 thanks

Resolved! Device Plan Overpayment

Hello, I appear to have overpaid my device plan. I made the final payment then a direct debit has also been taken. Has anyone else had this situation before and any idea how I can get the money back?