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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Moving plan to be an 'Additional Plan'

Hi, I currently have two separate plans with Vodafone:A: 1GB basic planB: Unlimited MaxPlan A is no longer cost effective, but I need to keep the number. It's also out of contract for a long time now.From viewing the deals online it seems the only wa...

iddn by 2: Seeker
  • 2768 Views
  • 5 replies
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Advantage Scheme

I’m trying to upgrade my phone and plan with the Employee Advantage Scheme but when I enter my discount code in the basket it says the code has expired. I only just received the code so why does it say this?

donnaw73 by 2: Seeker
  • 844 Views
  • 0 replies
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Mobile Basics Upgrade

I am 6  months into a Basics 12 month contract (£8 per month for 15 gb). Can I upgrade to another Basics plan with more data? Thanks.

Munzee by 3: Seeker
  • 968 Views
  • 2 replies
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Porting and deactivating number

I recently joined Vodafone and ported in on 12th April. Most services transferred over that day but on the following day my wife tried to call me from her o2 line and was told the number she was calling was invalid. No issues if I was being called fr...

Vodaphone will not return my money

Hello, the customer service I have received is utterly appalling! I’ve had arguments with customer service over and over again.  I ended my contract with vodaphone and paid the outstanding balance. My payment supposedly bounced when on the phone to a...

Samsung S22 Plus delivery delays

Hi, I’ve been waiting nearly four weeks now to take delivery of this phone. Anyone else experiencing similar delays? Customer service as always with Vodafone is shocking and of no use so thought I’d try here. Website has said for the past two weeks i...