A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hello. I have been on PAYG for over 20 years on the same number, but I decided to get a new phone and change to Pay Monthly contract and keep my old number, As it was a Friday I was advised that it will not change over until the following Monday (tod...
I have spent the best part of a month trying to get a sim card for my wife on my account.I have an almost perfect credit record but have had some problems with the so called "authorities"There is no credit risk to Vodafone whatsover but very very str...
I moved a number from Vodafone to Talkmobile recently. After it was ported to Talkmobile I have found that it doesn't accept calls from Vodafone numbers. If a Vodafone user rings it it comes up with a 'number not valid' error and ends the call. Vo...
Hi my credit report is showing two active Vodafone accounts but my contacts ended year ago. Its is having a negative effect on my credit file. How do I get this removed ASAP as ive been declined for other services. My credit is normally above average...
I had some fraudulent activity on my google account which charged £100 to my Vodafone account which were linked via an old Android Phone. I reported the activity to Vodafone and they directed me to Google. Google were exceedingly helpful and said the...
Hello, I appear to have overpaid my device plan. I made the final payment then a direct debit has also been taken. Has anyone else had this situation before and any idea how I can get the money back?
Hi - we have a new starter who is moving over to our Business - he was given a PAC code for the number however this has now expired (last week), found out when we were trying to move the numnber- is there anyway of getting the number back and associa...
Hello,My plan isn't showing my additional data allowance - it only shows 10Gb of data a month, when the plan I signed up for included an additional 40gb a month. I only signed up in December, and it's a 24 month plan, so it can't be that anything has...
Hello,The experience with Vodafone for me has been very unfortunate (to remain polite). The worst and unexpected part I discovered it yesterday when through Experian I found out that Vodafone filed a default for my account.I am now in a very difficul...
Hi, I have moved to Vodafone from anther network.My number has been ported but I still see the temporary number on my account.when I tap the number, it says “We are sorry, we can’t find this information.”.I bought another line for my family, this pop...
