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Forum Posts

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Charge not appearing on bill

A charge for £5 for 'Vodafone Devices Ltd'  is being taken from my bank statement ( I assume to cover the cost of my new phone) separately from my usual monthly mobile phone charge. It isn't included on my Vodafone monthly statement but I need to be ...

JulietO by • 1: Seeker
  • 5387 Views
  • 1 replies
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Vodafone won’t work in the US

I hope I’ve posted this in the correct place!So I’ve just arrived in the USA from the UK, my UK SIM says no service, so I purchased a Straight Talk SIM only pack, and this says no service also https://nox.tips/ https://xender.vip/?I’ve put my UK SIM ...

Unblock a blacklisted IMEI

My son had his phone stolen at the weekend, we reported it to Vodaphone, who then blacklisted the IMEI number.  However, we had the phone returned to us later the same day.  Since then we have contacted Vodaphone a number of times who say that they c...

cazm1977 by • 2: Seeker
  • 1770 Views
  • 1 replies
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VF Still Reporting My Closed Account To Credit Agency

I canceled my vodafone account after many years, a few months ago - due to poor customr service. However, recently I was applying for a mortgage, but was declined because of too many open 'accounts'. I didn't know what they were refering to. So, I en...

b86 by • 3: Seeker
  • 32620 Views
  • 173 replies
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Google Pixel 6 Visual Voicemail???

As recent Google Pixel devices now support Visual Voicemail including the Pixel 6, is there any planned native support like with O2 and EE already have. I came from O2 to Vodafone because the deal was apparently good but now it's not looking as good ...

Gaz2613 by • 2: Seeker
  • 3430 Views
  • 2 replies
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New Upgrade

Just completed a upgrade via online chat.  Both parties made it CRYSTAL clear that my iPhone 13 Pro would be delivered within 4 to 6 working days.....so once I agreed everything, I got the usual emails and texts, but included one stating that my phon...

152bobby by • 4: Newbie
  • 1316 Views
  • 2 replies
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Roaming in France - no data

I'm on holiday in France with my 100 GB pay monthly Vodafone plan, but get virtually no data when roaming on either SFR or Orange. Every now and then WhatsApp messages and sometimes email drip through but it's  impossible to load  a Web page or use a...

Jonasp by • 1: Seeker
  • 10668 Views
  • 2 replies
  • 1 thanks

Resolved! I requested PAC code yesterday, it don't work!

Above.Due to problems with the Voxi website, and my signal in Sheffield, England, I requested a PAC code yesterday and have given it to O2.However the PAC hasn't worked and they've given me a new mobile number!What gives?  

Email billing team

How do I contact the billing team? I don't want to talk to them I just want to send them my issues in writing. I have spoken to them several times, but they can't seem to grasp what I need, I'm hoping writing it down will make it simple enough. Calli...

chipie10 by • 2: Seeker
  • 2063 Views
  • 1 replies
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