A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I moved a number from Vodafone to Talkmobile recently. After it was ported to Talkmobile I have found that it doesn't accept calls from Vodafone numbers. If a Vodafone user rings it it comes up with a 'number not valid' error and ends the call. Vo...
Hi my credit report is showing two active Vodafone accounts but my contacts ended year ago. Its is having a negative effect on my credit file. How do I get this removed ASAP as ive been declined for other services. My credit is normally above average...
I had some fraudulent activity on my google account which charged £100 to my Vodafone account which were linked via an old Android Phone. I reported the activity to Vodafone and they directed me to Google. Google were exceedingly helpful and said the...
Hello, I appear to have overpaid my device plan. I made the final payment then a direct debit has also been taken. Has anyone else had this situation before and any idea how I can get the money back?
Hi - we have a new starter who is moving over to our Business - he was given a PAC code for the number however this has now expired (last week), found out when we were trying to move the numnber- is there anyway of getting the number back and associa...
Hello,My plan isn't showing my additional data allowance - it only shows 10Gb of data a month, when the plan I signed up for included an additional 40gb a month. I only signed up in December, and it's a 24 month plan, so it can't be that anything has...
Hello,The experience with Vodafone for me has been very unfortunate (to remain polite). The worst and unexpected part I discovered it yesterday when through Experian I found out that Vodafone filed a default for my account.I am now in a very difficul...
Hi, I have moved to Vodafone from anther network.My number has been ported but I still see the temporary number on my account.when I tap the number, it says “We are sorry, we can’t find this information.”.I bought another line for my family, this pop...
I moved from EE to Vodafone back in July 2019.The port of my number didn't go to plan and since then I have had a a split port.This has resulted in my phone having 2 telephone numbers. The temporary number the SIM came with and my own ported number.T...
- Can I move my O2 PAYG number to Vodafone contract?- How long would this process take?FYI, I yet to buy a Vodafone contract first. I wanted to make sure if I can keep my number.~thanks
