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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

VF Still Reporting My Closed Account To Credit Agency

I canceled my vodafone account after many years, a few months ago - due to poor customr service. However, recently I was applying for a mortgage, but was declined because of too many open 'accounts'. I didn't know what they were refering to. So, I en...

b86 by 3: Seeker
  • 33510 Views
  • 173 replies
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Google Pixel 6 Visual Voicemail???

As recent Google Pixel devices now support Visual Voicemail including the Pixel 6, is there any planned native support like with O2 and EE already have. I came from O2 to Vodafone because the deal was apparently good but now it's not looking as good ...

Gaz2613 by 2: Seeker
  • 3496 Views
  • 2 replies
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New Upgrade

Just completed a upgrade via online chat.  Both parties made it CRYSTAL clear that my iPhone 13 Pro would be delivered within 4 to 6 working days.....so once I agreed everything, I got the usual emails and texts, but included one stating that my phon...

152bobby by 4: Newbie
  • 1336 Views
  • 2 replies
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Roaming in France - no data

I'm on holiday in France with my 100 GB pay monthly Vodafone plan, but get virtually no data when roaming on either SFR or Orange. Every now and then WhatsApp messages and sometimes email drip through but it's  impossible to load  a Web page or use a...

Jonasp by 1: Seeker
  • 10780 Views
  • 2 replies
  • 1 thanks

Resolved! I requested PAC code yesterday, it don't work!

Above.Due to problems with the Voxi website, and my signal in Sheffield, England, I requested a PAC code yesterday and have given it to O2.However the PAC hasn't worked and they've given me a new mobile number!What gives?  

Email billing team

How do I contact the billing team? I don't want to talk to them I just want to send them my issues in writing. I have spoken to them several times, but they can't seem to grasp what I need, I'm hoping writing it down will make it simple enough. Calli...

chipie10 by 2: Seeker
  • 2097 Views
  • 1 replies
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Can't use data after using pac code

So I recently switched to vodafone and used the PAC code to keep my old number.After the change, vodafone sent me this message: "It looks like you’ve swapped your SIM or updated your software. To continue using data and picture messaging, please upda...

Tanti by 2: Seeker
  • 3439 Views
  • 2 replies
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Credit File Default - No Reason - Account Settled in Full!!!

Vodafone have registered a default on my credit file for no reason. I am a former customer for Pay Monthly, I had three pay monthly lines in my name, my own, one for my wife and one for my eldest. I had been a customer since 2010 but I had a series o...