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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

S22 upgrade

I recently did 2 upgrades on 17th February on both phones I had messaged me they've been dispatched and on 23rd I went to local store to collect yet they claimed only have 1 of the 2 phones and argued about fact the other hasn't been dispatched yet a...

gsxcol by 3: Seeker
  • 1339 Views
  • 4 replies
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Data slow while tethering

Hi all,I'm staying overnight in Birmingham and I have full 5G signal and I am tethering my iPhone 12 Pro to my MacBook Air 2020 (only a week old so not messed about with settings etc). On the iPhone, my 5G speed is measured at 236mbit down, 21mbit up...

simax by 14: Advanced member
  • 2126 Views
  • 2 replies
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Phone out of stock

Hi, I went through the upgrade process 4 days ago and just received a message today to say the phone is still not in stock. On your website for that specific phone (S21 Ultra) there's a message that says "Order before 10:00pm today and get it tomorro...

b0bbins by 3: Seeker
  • 2646 Views
  • 4 replies
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Short code text issues

For months I have not been able to send short code text messages, I have been on the phone with vodaphone for days on end, testing, switching on off, reseting apn, checking settings, checking bars, checking amount spend limit with zero success, in th...

Reeds by 2: Seeker
  • 3206 Views
  • 3 replies
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My Vodafone Account

Last year I transferred my Mobile to a standalone account and changed the Direct debit. This was done. However I've recently tried to create a My Vodafone account and the system advises that the Mobile is linked to another My Vodafone Account. It was...

Trying to upgrade and live chat liar

So 2 days ago I was looking to upgrade my phone early and after over about and hour and a half the agent (wish I made a note of his name) on the live chat got me 2 deals with a discount that I was deciding over so I said I need time to think about it...

Coehide by 7: Helper
  • 843 Views
  • 0 replies
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I have lost my discount…

Hi, it a rather long story…I recently went to a Carphone warehouse branch  for upgrading. I pre ordered iPhone se. I also bought a new Vodafone contract for my family who is with O2.I mistakenly ordered 64GB instead of 128GB, so I popped in to a diff...

Kaerun by 3: Seeker
  • 1838 Views
  • 6 replies
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Number switch

I have a pay monthly account.  Unlimited Max 24 month. there is 18 months left on the contract.I am going to be spending time in europe and need eu roaming, something which vodafone do not readily do.  I have just signed a contract with virgin media ...

Resolved! Using Vodafone UK tariff in Qatar and Australia

I have a small business account.  I know about having to pay the £6 per day to use my UK allowance, but do I have to do anything before I travel, or will my phone just work as normal, when I get off the plane and switch it on ?Thanks

152bobby by 4: Newbie
  • 2010 Views
  • 2 replies
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