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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Unable to download billing invoice

I am looking for help to see if anyone had this problem and found the solution, because unfortunately Vodafone support have not been helpful (spent >6 hours in chats and they keep on asking me to do the same thing over and over - which does not work ...

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Resolved! Credit default

Hi VodaphoneI had a two year contract with you and when it expired I immediately switched providers. Access to the app was cut off. As I couldn’t log in, I waited for any final bill from you. None was sent. A few weeks later I called and discovered t...

Reliste by 2: Seeker
  • 2378 Views
  • 6 replies
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Removal of eligible devices from trade in tool

Hi.I pre-ordered the s22 ultra 10/02/2022 and was told that if I trade in my old phone I'd receive discounts meaning my airtime part of the Evo contract would be £6 per month.The lady on phone in sales asked what phone, note10+. She went off and chec...

Njm75 by 2: Seeker
  • 2021 Views
  • 6 replies
  • 0 thanks

myVodafone app > VeryMe section error 2601 [ANDROID]

I installed the myVodafone app ages ago, but never really went to the VeryMe section, now that I heard in the last couple week about an offer that is interesting to me i tried to access the very me section of the app but it doesn't work. Gives error ...

arnozzle by 2: Seeker
  • 1014 Views
  • 1 replies
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Unable to set up mobile data on smart watch

I've just got a Samsung galaxy watch 4 through Vodafone with the one number activation included. When I go to log in to the one number account to set up the mobile data it keeps saying 'an unexpected error has happened'Also when i check my vodafone a...

carlyc87 by 2: Seeker
  • 1444 Views
  • 1 replies
  • 0 thanks

WIFI calling symbol s22 ultra

Hi just wondering iv just got the s22 ultra and have both Wifi calling turned on in account and my on my phone but i dont get the WIFI calling symbol at all unless i use flight mode and WIFIi did have the  S21 ultra before and the WIFI calling symbol...

Screenshot 2022-02-26 at 14-42-51 No WiFi calling option on S22 Ultra Vodafone.png

Unable to set call forwarding in MyVodafone

I used to be able to set up call forwarding online, now it says:Sorry, we can’t forward calls on this numberUnable to forward calls. Please get in touch so we can set up forwarding for you.Anyone know why this might be?

chistery by 16: Advanced member
  • 4488 Views
  • 9 replies
  • 0 thanks