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Forum Posts

End of contract - why do I have to give 30 days notice

I am on a 24 month contract that ends 06/03. I’ve gone to cancel it today and they’ve told me I need to give 30 days notice but if I give notice today - 25/02 - I will pay an early termination fee. I can’t get my head around this - I would be paying ...

Vodafone Advantage Discount Code not working

Hi, I have two vodafone mobile numbers that went out of contract in December. I currently receive the Vodafone Advantage Discount which is due to end on 13th March. I have applied for and received new vodafone advantage codes.  I have been trying to ...

MikeS100 by 3: Seeker
  • 3302 Views
  • 4 replies
  • 1 thanks

Resolved! SIM

Had phone call from vodaphone Monday evening offering me a sim deal over the phone.  The number was 01709242673.  Is this a genuine call from vodaphone?

phollin by 2: Seeker
  • 1789 Views
  • 2 replies
  • 0 thanks

CPI linked bill increase

Just received my annual bill increase notification from Vodafone, with the explanation of CPI + 3.9%, which is expected as part of the T&C's. However, considering the incredible volatility in the CPI rates over the past 12 months, it seems unfair and...

stuart28 by 3: Seeker
  • 1343 Views
  • 3 replies
  • 3 thanks

Ending contract early

My contact isn't due to end until 1st July but I want to cancel early due to the fact I have experienced thr worst signal issues I've ever had! I have been onto live chat, who in fairness have been helpful, and they have issued me a credit of £114 on...

How to Resolve Billing Texts going to Landline

I'm gettting /so/ frustrated with Vodafone trying to get a problem resolved /Rant on/ Just moved from 35 to 7 in chat queue then bounced back to the end of the queue. That took half an hour - not waiting another half hour as I've had this happen befo...

RobFJ by 3: Seeker
  • 1044 Views
  • 1 replies
  • 0 thanks

Credit Concern

Good evening Vodafone,I currently have 2 contracts with you, however approximately 4 years I defaulted on an account which I believe was due to a cancelled contract and a change of address so an outstanding £41 was not paid. I am fully aware of the c...

Entertainment pack on new phone

Hi, I'm new to Vodafone so new on here too, I have two accounts one is a mobile internet account on the unlimited max and an unlimited max account on my new phone account, I recently put youtube premium on my phone account as it is included in the mo...

Alwalk15 by 2: Seeker
  • 935 Views
  • 2 replies
  • 0 thanks

Vodafone account not closed with credit agencies

I have searched and a number of people have the same issue but don't seem to have a resolution.I closed an account on 4th April and it's still showing as active with Clearscore and Noddle. Online chat say the account is inactive and closed. Clearscor...

chistery by 16: Advanced member
  • 8487 Views
  • 27 replies
  • 0 thanks

Credit Status

I had a PayM with Vodafone which ended in November 2021. For some reason I had a fee of £5 which has been waived by Billing as a good will gesture (22/01/22). I have looked at my Clear Score account and it is showing that my account is active with a ...

LeiTiago by 2: Seeker
  • 889 Views
  • 1 replies
  • 0 thanks