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Forum Posts

Price increase after engineer tried to fix a WI-FI issue

So I joined Vodafone in February this year, and after an Android upgrade my WI-FI calling stopped working.The engineers tried in vain to resolve the issue (it has now been resolved thankfully), including resetting my line, which I now find out cancel...

Creamer by 3: Seeker
  • 1787 Views
  • 2 replies
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Trade In Problem

Was told in Eastleigh Vodaphone branch yesterday that staff don’t do trade ins and don’t know how to use the trade in tool.  Called Vodaphone today as had functionality problem using the Vodaphone trade in toolin the app. The customer advisor said “j...

Dubber by 2: Seeker
  • 4628 Views
  • 3 replies
  • 0 thanks

Transfer of ownership

I am going to be transferring ownership of one of my contracts shortly. I currently get a discount on the number that I will be transferring, does anyone know if the new owner will still receive the discount?

miller75 by 4: Newbie
  • 1165 Views
  • 0 replies
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Resolved! Roaming pass?

I'm sure I've read about a roaming pass (for Europe) - am I just imagining it as I can seem to find it mentioned on the main Vodafone site? Thanks.

Moving Number from a physical SIM to an ESIM

I'm looking to switch to an iphone 12 and use an vodafone ESIM for my Personal number. Can I request a PAC code and then switch numbers once I ve converted the new SIM to an ESIM? Or should I move my number across to the physical SIM and then convert...

dan0130 by 2: Seeker
  • 26695 Views
  • 1 replies
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Data calls and texts usage

So I’ve had a broken dashboard both on app and web browser for over 9 months now , it won’t show me calls texts or data usage and keeps saying “sorry we can’t find this information” I’ve spoken to multiple people and they can’t seem the grasp the pro...

Vodafone advantage codes expiring 1 minute after receiving

Hi all. Me and my partner  have been trying to upgrade by using  Vodafone advantage discount codes. We both work for the NHS. We follow the instructions and get the codes and then within a minute the codes have expired. (as you can see with the pictu...

IMG_20220403_123908.jpg IMG_20220403_123722.jpg
mandrews by 4: Newbie
  • 2302 Views
  • 3 replies
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Complaint not resolved after 36 days

I formulated a formal complaint on 27.02.2022 regarding upgrade issues and after numerous phone calls and emails, I still do not have a resolution as of today 04.04.2022, 36 days later. I can not describe how many countless hours I spent on the phone...