A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I use to be a vodafone PAYG customer 2 years ago and then transferred to BT. Now i want to transfer back onto a basic plan but the system keeps showing an error when i try to submit. I managed to find an agent to speak to who said my details were sti...
Hi, I wanted to try a laptop instead of a tablet and Vodafone store gave me Samsung chromebook. I hate it. There is no F1 F2 keys, minimum Word and sooo complicated when youve never had a laptop before. I cant get back to the store until Tuesday an...
My upgrade date is approaching and by searching other discussions on this forum, it appears that i can phone up and switch to a sim only contract during my upgrade period, and keep my current phone. As Voxi is tied with Vodafone, can i switch to a Vo...
Hello, I've been with Vodafone for a while now and I want to add a Pay Monthly contract to my account. I was told that the upfront cost can be added to my first bill and I've read the ts and cs and they also say "... If we're unable to take payment f...
I need to call to someone to fix my old debts but I can’t find anyone
Hi, i have 2 problems here. I looked at my credit score and it says that i have a vodafone account in default in september 2019. I closed my account in january 2019 as i moved to 3. I got my PAC code and closed my account. After looking at my credit ...
I have a problem with incoming voice calls not working on my iPhone 7 after I renewed my SIM only contract with Vodafone. All other services are fine eg. texts in/out, internet and outgoing voice calls. If you call my phone the network fails to conne...
Hello, I've already saw a few posts around here with people noticing the same things but never a resolution just questions around if they're moving locations etc which seems to be an intentional irrelevant time waste. Long and short of it is that I s...
I have requested to keep my VOXI mobile number that I’ve had for years as I’ve signed up to a new Vodafone pay monthly contract. Today, I got an email from Vodaphone porting team saying they cannot locate my phone number on their system and that I sh...
I recently purchased 2 Additional SIM only plans on my account and they were appearing as £5 each for 100GB of data. Once purchased, I also received an email confirming the same - they original price for each sim was £15 but would be discounted by £1...
