A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hi everyone. My iPhone is stuck in a restart > crash > restart loop. I have to take it to a Genius Bar but, because I now use an eSIM I’m wondering what I can do to get my number up and running if I have another device, or even just buy a new one? I’...
Hi, I went through the upgrade process 4 days ago and just received a message today to say the phone is still not in stock. On your website for that specific phone (S21 Ultra) there's a message that says "Order before 10:00pm today and get it tomorro...
For months I have not been able to send short code text messages, I have been on the phone with vodaphone for days on end, testing, switching on off, reseting apn, checking settings, checking bars, checking amount spend limit with zero success, in th...
Last year I transferred my Mobile to a standalone account and changed the Direct debit. This was done. However I've recently tried to create a My Vodafone account and the system advises that the Mobile is linked to another My Vodafone Account. It was...
So 2 days ago I was looking to upgrade my phone early and after over about and hour and a half the agent (wish I made a note of his name) on the live chat got me 2 deals with a discount that I was deciding over so I said I need time to think about it...
Hi, it a rather long story…I recently went to a Carphone warehouse branch for upgrading. I pre ordered iPhone se. I also bought a new Vodafone contract for my family who is with O2.I mistakenly ordered 64GB instead of 128GB, so I popped in to a diff...
I have a pay monthly account. Unlimited Max 24 month. there is 18 months left on the contract.I am going to be spending time in europe and need eu roaming, something which vodafone do not readily do. I have just signed a contract with virgin media ...
I have a small business account. I know about having to pay the £6 per day to use my UK allowance, but do I have to do anything before I travel, or will my phone just work as normal, when I get off the plane and switch it on ?Thanks
Every month I get a text message from Vodafone to my mobile tablet number with details of a bill that is not mine. I received one yesterday which starts "Hello. Your bill for this month comes to GBP 22.25 and is due on 27/03/2022. There are no detail...
Hi there,Firstly I'd just like to say if this is in the wrong section I apologize, this is my first time here. So I just joined Vodafone as I was previously with ID Mobile, my phone number has been switched over yesterday (18/3/22) and the app has se...
