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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Vodafone - payt roaming vs pay monthly

I just spotted in a thread in the 'Pay As You Go' forum that Vodafone have launched roaming bolt on's for PAYT customers who roam outside of Europe.The list is pretty huge and covers a wide range of countries. Prices are:£15 for an 8 day bolt on givi...

donnyguy by 16: Advanced member
  • 1371 Views
  • 1 replies
  • 5 thanks

Resolved! Text Message from 'Vodafone' - Unable to Process Payment

I received a text message the day before my Pay Monthly DD was due to go out:  [VODAFONE]: We are unable to process your latest payment. In order to avoid fees, please update your information via: (link to a website). This text came from a mobile num...

My site has been blocked by securenet

My site has been blocked (again) by securenet - possibly because we’ve just moved hosting providers. My website is for teachers - we make teaching resources - so no idea why it’s been blocked! Edit - the site is www.mrsmactivity.co.Uk and I only get ...

Using Data abroad

Hi All, Sorry if this is covered elsewhere, new to the forum. I have just joined Vodafone, pay monthly, 6GB red contract - boosted to 30GB data. I am trying to work out if i can use my inclusive data in the USA? Every time I try to look I find the li...

OjB123 by 2: Seeker
  • 1613 Views
  • 2 replies
  • 0 thanks

Resolved! Wrong Agreement End Date

Just noticed in my account that my agreement ends on March 2022, which is wrong. My contract was taken out on October 2019. Its a 24 month iPhone contract with the upgrade promise (which  I have not exercised thus far.)    

Resolved! Transfer of mobile ownership

I have an account for 2 devices and broadband. I am having to move in secret due to domestic violence. One device is my exes, that I currently live with and I don't want him to have any idea where I am so I need to transfer to him. After I fill the f...

Why can’t I have Wi-fi Calling AND Alexa/OneNumber enabled?

Dealing with customer service reps has left me super frustrated. I’m a big Vodafone fan and am always willing to recommend people to the service (I have recently renewed my own contract too), but the last few days have left me exasperated.I’m current...

neil_c by 3: Seeker
  • 5989 Views
  • 9 replies
  • 0 thanks

Pending Payments

Hello I wanted to raise something that's happened to me twice now as is quite annoying.  My monthly bill was due last week and I didn't realise that I'd accidentally cancelled my direct debit.  Once I did I paid the outstanding amount through the Vod...

New EU roaming terms & conditions 2021 explained?

I am currently with Vodafone - both mobile (20GB) and home fibre broadband. I travel a lot for both work and leisure, and originally signed up with VF as they seemed like a serious provider of telecoms, and at the time offered a very good all 'round ...

Rye1 by 4: Newbie
  • 9336 Views
  • 29 replies
  • 0 thanks