redeeming google play offer
I was supposed to be getting £150 google play credit with my new upgrade but I have no idea why it's not showing on my details or any instructions on how to claim. Advice please. Thanks
Pay monthly
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Forum Posts
Help
Vodafone are replacing my phone. This is being done through DPD. Do I just hand my phone over or do I need the box, ear phones and the charger too they didn't tell me on the phone just said to have my phone over
Vodafone disconnected my Account and Number for no reason
I have been having issues with my service lately and have contacted customer service numerous time to try to resolve. I was sent a new sim 2 weeks ago which I activated and thought that would solve the issue but it didn't. My next call to customer ...
Insurance cancellation
Hi,I have changed (upgrade) my plan last month and now Vodafone is charging £8.50 for insurance that I haven`t asked for. Yesterday I have called ( 191 ) and registered my solicitation for cancelling this Insurance but Vodafone didn`t send me a numbe...
Resolved! Upgrade discount dilemma
Hi guys, wonder if anyone with the knowledge can help... I’ve had a £13 1GB 30 day sim running for about 6 months and yesterday I looked at upgrades either to a handset or another sim only and all of them offered a loyalty discount of a certain perce...
Resolved! Can I use eSim with this bundle?
https://freesim.vodafone.co.uk/check-out-bundle?bundle=10bundleThanks
Phishing pay as you go
I have been on pay as you go for more than ten years. I never received any payment scams.Now that I am on monthly payment, I have received text messages and emails telling me my debit is no longer valid.Has anyone on pay as you go received these scam...
Vodafone Credit Report Issues
Hi All, My mortgage has been refused and i'm told its because of a mark on my credit report from Vodafone. This was issues in error and Vodafone claimed they have sorted the issue but clearly haven't. Does anyone know how I can talk to the credit ...
Proof of purchase so slow!
I requested proof of purchase for my insurance claim 7 days ago and still no sign if it even though it's only meant to take 3 days. I've phoned Vodafone multiple times but keep getting sent back to the same form, which I've submitted many times. Is ...
Possible split port issue
Not sure if posting in the right place so apologies if that's the case.So, I ported from Asda mobile (iPhone) to Vodafone (android) , to keep my sons number when I took out a contract for him to use. This was in Dec 2019. At that point he rarely ever...
Recently solved
