A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I upgraded my phone a couple of weeks ago and was told that my returns pack would arrive early last week. I am still yet to receive this and despite a couple of phone calls and emails I didn't managed to get anywhere. Just wondering if anyone is able...
Hi, I've signed up for a new vodafone pay monthly contract, and provided a PAC when I ordered. I received the new sim yesterday, and when I make outgoing calls, it shows the number that I am porting.However, when I dial the number, it still goes to m...
I'm just abroad and I have two lines on my iPhone 12 mini.One local SIM, and Vodafone eSIM on 24 month contract.I'm indoors now on a reliable and fast Wi-Fi.Local line connects with Wi-Fi Calling (WFC), but British one doesn't.When I'm in UK, they bo...
I purchased an apple watch on a monthly plan through Vodaphone last year. I cannot get the watch to connect to the data plan. I have tried contacting apple-who said to contact vodafone. I cannot get through to any people in vodafone, keep getting put...
I want to cancel my IPhone 7 pay monthly contract. It doesn’t finish until July however it’s very slow and doesn’t work well so I want to cancel it now and get an IPhone 11 pay monthly but I’m not sure how to go about it given under the current circu...
Hello I've spent approx 5-5.5hrs today online speaking to vodafone / on the phone to them / messing with settings on my brand new iPhone 12 Pro. I moved from Giffgaff, number was due to be ported yesterday. My old Giffgaff sim stopped working and the...
Hi will the sim only contract show up on my credit file as i had a EE sim only & that was showing on my report every month & i then moved to SKY sim only & that is not showing on my credit file
Hello all, In 2019 I entered arrears with Vodafone after, I thought, cancelling my account and closing the direct debit. Unbeknownst to me, my file was passed to debt collection agency in November 2019 for the sum of £92 and a default placed on my cr...
I wanted to send my Ipad for repair out side of warranty (happy to pay for it).Request was made on 5th of January and been told that DPD will come and pick it up within 2 to 3 days - that didnt happenedI called back and been told that I should give i...
I have been a Vodafone customer for a long time (much longer than I care to remember). Yesterday I arranged an upgrade to the 512GB Huawei P30 Pro which I have been waiting to come back into stock. Excited today I sign for the delivery and then get r...
