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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Brick wall...?

Hello, has anyone had a similar experience... contacted the livechat (horrendous might I add) to enquire about changing tariff. I currently receive a 30% discount on my account. I asked the advisor if I change tariff will this 30% discount apply to t...

k1984 by • 4: Newbie
  • 1408 Views
  • 2 replies
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Combining two pay monthly contracts

My partner and I have vodafone contracts, but we would like to combine them on one account rather than have two seperate, the monthly payments for both come out of the same bank account at different times.

Internet connection stalling periodically

Hi there, Is anyone else having recent issues with their 3/4/5G data connection? Over the last couple of weeks it goes through periods of dropping data packets and stalling. It isn’t a localised issue as I’ve tested the connection at various location...

simax by • 14: Advanced member
  • 2813 Views
  • 7 replies
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WiFi Calling Option Missing In Settings (Samsung Galaxy A42 5G)

I recently moved house and to my dismay, I found there is no mobile signal in my house. It's a new build, and as such, I can't even get a landline due to the new direct fibre technology connecting directly to my house.So, I need WiFi calling, or else...

hpc_30 by • 2: Seeker
  • 3397 Views
  • 1 replies
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Resolved! Full direct debit taken after cancellation

I cancelled my contract via PAC on 03/03/21 my contract finished on 27/02/21, I can no longer access my account, have not received a final bill and Vodafone have still taken the full direct debit from my account. Can you advise please before I contac...

Thinkzs by • 3: Seeker
  • 5296 Views
  • 4 replies
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Resolved! Wifi app

Does Vodafone have a Wifi app? What I am talking about is an app similar to O2 Tugo and Three's In Touch which will make it possible to text and and make voice calls to others using Wifi.This is useful where there is wifi but no signal (eg on the Lon...

Upgrade contract length issue?

So December 09 I signed up for a 12 month sim only plan. However my plan was not activated until 17th of December or so, my billing date is last day of the month . So (this plan gave me an upgrade to a pay mobthly handset plan today 9th of March.) I ...

No 5g despite meeting criteria (iPhone 12 pro max)

Hi so I have iPhone 12 and I’m living within the 5g network coverage as I get my home internet via Vodafone 5g. All setting in mobile data are set to 5g and I can stand under the 5g mast and still not get it anyone know why 

Porting

Having successfully ported my No to Vodaphone for voice calls, my texts are sent with the original, temporary No as that supplied with the new sym that accompanied the phone, and any texts that are sent to my ported No go to my old device.  Phone is ...

daveh11 by • 2: Seeker
  • 1280 Views
  • 1 replies
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