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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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age restrictions

 I have change the age restrictions in Vodafone, still doesn’t allow me watch anything 

Oralnto by • 2: Seeker
  • 1421 Views
  • 1 replies
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Urgent help for default to credit rating

Hi, can someone please private message me i have a defaulted payment marked on mycredit report of £29 that i have paid and its stopping me from securing a mortgage. I really need someones help as soon as possible. Thanks

Doming92 by • 2: Seeker
  • 2060 Views
  • 5 replies
  • 0 thanks

When's the earliest I can switch without paying the ETF?

My contract agreement ends on the 21st of April and my billing is the 8th of every month and since I cant wait to get off of Vodafone, when is the earliest I can request a pac code to switch my network since after doing some research its not very cle...

tjsmith by • 2: Seeker
  • 1490 Views
  • 1 replies
  • 0 thanks

Cancel subscription on behalf of my wife

Hi, I'm leaving UK this summer with my wife. Therefore I need to cancel her subscription. Her english is not good enough to do so over the phone. So I'm asking you what I need, as her husband, to cancel it for her? I obviously has all the passwords a...

Repairs

Anybody else sent their phone to be repaired (due to liquid damage) only to receive the phone back and for the battery to expand within a day. When I sent phone back second time, I was told it was liquid damage. What??? In a day????I paid approx £200...

Mick03 by • 3: Seeker
  • 1675 Views
  • 2 replies
  • 0 thanks

Call forwarding costs

We have a business contract and following a call to customer services today to ask about call diverting costs I was advised there is obsolutely no charge involved in this. I have all my mobile calls set to divert to an 0330 number. Given previous bad...

No calls or data whilst connected in Southern Cyprus

I am on a pay monthly contact currently out in Cyprus trying to use roaming data. I am connecting to the Cytavoda network which is a partner network.My phone shows 3/4g but no data is being passed and I cannot make calls. I am close to the border wit...

Resolved! New Sim Card

My brother wants to get a Vodafone sim card, but as I'm trying to get him one I run into a problem with setting up his billing address and his address. It says it's required to have at least 3 years of residential history to check with the bank detai...

Phishing

I have received a text message from +44 7555 039549 which reads"From Vodafone: Payment for your latest bill could not be processed by your bank. Please update your payment information via: https://vodafone.repay-bill.com?p=2 "which appears to be a ph...

OneNumber unlinked from primary line after number port-in

Hi! My OneNumber subscription has been unlinked from the primary line following the number transfer to Vodafone. Now it shows in my account as a completely separate subscription. Would you be able to assist me in re-linking it to my primary line?

sirgader by • 4: Newbie
  • 5259 Views
  • 12 replies
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