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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Resolved! My YouTube isn’t working.

Hey there, since last night I am not not the getting the search results of any video and creator’s channel. Please tell me, is it a network problem or anything else.

wrong phone ordered

Hy i order a Samsung Galaxy S21 5G 256GB Phantom Pink  but  i want a ultra one  how can i switch / cancel the order befor to despach ?!

MadalinP by 2: Seeker
  • 1816 Views
  • 2 replies
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Call Waiting Won't Disable

So I have a Samsung S7 Edge, during the many years I have been with Vodafone I have never used the call waiting feature.  I often can't get off the call I am currently on so feel that it's better that customers get an engaged tone rather than think I...

Tigggger by 2: Seeker
  • 4047 Views
  • 7 replies
  • 0 thanks

Closing an old My Vodafone account

Hi guys, Writing here as having a horrific experience with front line who have suggested a DSAR and a formal request for Vodafone to remove all data held as a resolution to this question.The question is: How do you / who do you contact to get an old ...

donnyguy by 16: Advanced member
  • 2374 Views
  • 3 replies
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Samsung S21

So I’ve just upgraded from the iPhone X to the new S21. Now I’ve been sent an email saying that’s it’s back ordered. No mention of this during live chat whilst I was upgrading. I was just told delivery by Friday.   Is this the norm for Vodafone just ...

Ricky599 by 4: Newbie
  • 1244 Views
  • 1 replies
  • 0 thanks

Deceit over live chat (twice)

I'm loathed to call it lying but twice, I have been actively deceived over live chat about a potential upgrade.On Friday the 19th, I receive an email telling me I can upgrade, this is approx 4 months early. I open a live chat to discuss the upgrade: ...

scam Vodafone low

I unsubscribed from Vodafone, the next day a very aggressive girl called me saying that they would lower the price, I told them that I had already given a word in the other company They have continued to charge me the bill for 3 months, claiming that...

estrella by 3: Seeker
  • 1447 Views
  • 1 replies
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Samsung watch 3 issues

I have the samsung galaxy watch 3 had nothing but problems connecting it to lte 4g, finnaly got it sorted today but now i dont recieve any incoming calls through it and when i call someone from the watch it comes up as private number anyone else had ...