We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...
I have logged into my account on a number of occasions in the last month to upgrade my phone using the login area. Every single time it has stated I am unable to because your systems are down. I have also on numerous occasions tried to access your we...
Can't receive calls or texts from EE after porting to Vodafone
I declared bankrupt in 2013 my Vodafone account was included on it but it is the only account that has left my credit file negatively! The account still shows as open and defaulting every month and that I still owe money. The balance should be £0 fro...
Im a new monthly sim customer. Gonna try and keep this brief after the 3 days of hell ive been through with Vodafone. My account is still 'broken' to the point 191 customer services cant access it. I cant get into my Vodafone, right from the start wi...
I am now on my 16th chat with vodafone since starting my contract!My latest problem is the vodafone voicemail simply bombs out when trying to set a pin - just says thank you for calling goodbye. I have had my voicemail reset and re-enabled but still ...
How does trade work. I currently in contract till next year and own iPhone 8. But like the look of galaxy s10plus
Since I started with Vodafone last year October 2018, I have had lies but nothing else. I wish I stayed with 02. When I first called to buy the line I was told a second account will be discounted then after the customer adviser said his manager didn’...
I was robbed of GB data by the vodafone system February 24, 2019 between 10:38 and 14:18The vodafone billing system shows the consumption of 26GB of data. The problem is that I then slept after a night shift at work and did not use the internet. I mu...
Credit score shows a defaulted payment, I am still active on that account so this is impossible and needs to be removed. Who can I talk to urgently?
Having now spent 2 hours waiting/talking on the phone, I am still no closer to tracking down a new mobile phone and contract to my account. 2 scheduled deliveries have come and gone, the tracking method in the message sent from vodafone does not work...
