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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

Gold numbers 2.png
Phil by Community Manager (Retired)
  • 160 replies
  • 13 thanks

Disconnected mobile service, but direct debit charged

I was on a pay monthly sim-only card and I gave my 30-day notice period last month and recieved a letter stating that it will be disconnected on the 9/06/2018. However I just found out that I was charged via direct debit on the 19th.Obviously this sh...

Final Bill Question

My last payment to Vodafone was on 15/3/18. I ported my number to BT on the 19/3/18. My contract end date was  4/6/18. So I still owe a couple of months. How long does it take to get the final bill?  It has been nearly three months and still nothing....

Theakstone by 12: Established
  • 2 replies
  • 0 thanks