credit check fail on £10 p/m sim only - 999 experian score

[benwrigley]

I've just been refused a £10 p/m sim only deal becasue my credit check failed.

Vodafone said to contact experian.

My score is 999, not a single payment missed, no recent checks,  14 years at same address on electoral role, credit cards paid off each month. This seems crazy. Experian say there is nothing nagative on my report at all.

Any thoughts?

[hrym]

Does your Experian file show any check by Vodafone?   I mentioned earlier that, if the connection fails, the system defaults to "no" and I've seen this happen myself.

[dmd_wire]

Also been refused by Vodafone with an Experian 999 credit score, I have appealed and still declined, without any explanation, this just does not make any sense at all, I have contacted Experian and they say there is no reason obvious and nothing incorrect on my credit report, the Vodafone search is also shown on my credit report, looking on forums this seems to be a common issue, seems very strange and unfair