3rd Party Router on full fibre 900

[aliyua]

Hi everyone.

I feel like I am going insane trying to get my Asus DSL-AX82U router working as a replacement to the vodafone hub. I've scoured these boards and even amazon comments to try and get it working. FTTP/H by openreach. 

Password and email to the broadband are correct as I've reached out to vodafone to check three times.

Can someone please provide a step-by-step if they've managed to get it to work? 

[Ripshod]

Have you set the VLANID? Undo it, openreach has no vlanid on fttp unless it's via Kingston Communications where it would be 101.

Post a screenshot of your WAN settings, redacting sensitive data. 

[aliyua]

Yes I have tried without the VLAN and also set to 101, and 911. Nothing. It just doesn't connect to the Internet. Broadband Password and username are all correct as well. 🥲

[Ripshod]

Have you reset the router and set up through QIS (Quick Internet Setup)? That method should be foolproof. Double check the connection at the ONT. Try a different ethernet lead. 

If you're using the asus app don't, it's insecure and unreliable.

Daft question, but blue wan port to ONT, yes? 

[aliyua]

Reset the router, updated the firmware. I am unable to do the QIS setup with auto detect the screen keeps flickering away. So I haven't had a chance to select country and ISP. So it's been manual, updating the WAN settings.

I think at this point, only thing I haven't tried is to set it up using a windows machine to see if the QIS auto detect works on there.

If this is the foolproof way then I'm gonna try on a windows and then head to asus support to see if they can help.

Thanks for taking the time to comment.

[Jayach]

Just what device were you using previously, and how can you be sure the PPPoE credentials are correct?

[aliyua]

Two different mac pros on two different OS', one on ventura and the other on sonoma. I triple checked with Vodafone because the first set they gave was wrong and had additional characters in the password. Anyway I've managed to get this connected using a windows. 

[aliyua]

Absolutely insane, I went through the whole thing after a factory reset and used a windows machine. While the asus manual settings page was still going scrolling and wouldn't do the auto detect but it works now. Absolutely mad!

[shawpants]

Aliyua, can you send a screenshot of your WAN settings?  I am having a similar problem and the forums are very confusing.  I have set up my WAN as follows.  My new internet setup option doesn't seem to be working and I don't want to reset the router as I have several SSIDs set up that I don't want to have to set up again.  Current my workaround is to go from the vodafone router to the ASUS and that is giving me a connection but I'd like to go back to just using the ASUS.

[aliyua]

Sure , here are the screenshots. Itll need to be moderated before you can see them.