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06-07-2019 12:05 PM
Unlocking problems with blackberry 9720. Used for over 30 days and got the code but when input it says error...tried 4 times and don’t want to try again in case I brick it.
06-07-2019 01:00 PM
06-07-2019 01:45 PM
These are the instructions I followed. I’ve unlocked a 9720 before but it’s as if the code provided by Vodafone is incorrect
08-07-2019 01:19 PM
I'm really sorry to hear you're having trouble getting your Blackberry unlocked @Jamieli88. Your BlackBerry will display the number of unlocking attempts remaining when you insert a SIM card from a network different to the original, so you can keep an eye on this.
We'll need to escalate this to our NUC team, for them to take a look into and possibly provide a new NUC code.
So one of our team can do this, please get in touch via Facebook at Vodafone UK, or contact us on Twitter using the handle @VodafoneUK. Please provide a link to this thread, along with your username; so you won't have to explain yourself again.
05-08-2020 11:36 AM
Hello! I have one of this mobile locked by vodafone so can you help me to have the Unlock code please? it's 10 tries left! thanks
11-08-2020 10:55 AM
Hi @Marcellin6 have you already requested an NUC? If not you can do this here. If you have and you are having any trouble using your NUC can you get in touch with our social teams who will be able to investigate this further.