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Solution

MCK code required as changing network and NUC not working.

Donald1970
2: Seeker
2: Seeker

I did not know that my handset was only tied to Vodafone.  When I put into another SIM card it failed the NUC code.

The handset is now locked and needs an MCK code to unlock before a valid NUC code can be used.

Is this something that you can help me with?

1 REPLY 1

Mark
Community Manager
Community Manager

Hey @Donald1970 if you're the original account holder, we can certainly help unlocking your phone. As we'll need access to your account to do this, please pop us a message via one of our social channels.