Ask
Reply
Solution
30-04-2022 03:34 PM
I’ve been in touch with Vodafone and they gave me a Unlock code. Tried it but I now need a Mck because I’ve entered codes far to many times. Can anyone help with this.
30-04-2022 03:43 PM
Will do thanks
30-04-2022 03:46 PM
Already done that.
I don’t have the old number or account details that the phone was originally purchased from. I have bought it through eBay so I’m told they can’t give me a Mck number.
30-04-2022 05:23 PM
If Vodafone are saying they can't help and stand by that decision @Pablo71 then an alternative maybe to use a reputable online unlocking site or a Highstreet Store that advertise they unlock phone's for a fee
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
30-04-2022 03:44 PM - edited 01-05-2022 08:52 PM
Hi A MCK also known as a masterminded is normally needed alongside a Nuc to unlock certain models of Samsung phone's.
The Vodafone Social Media Teams via Facebook Messenger or Twitter DM or Live Chat or customer services on 191 can help with that.
However if you have 0 attempts left then this is known as a hardlocked phone.
The phone would need to be sent off via a Vodafone Highstreet Store to have it's counter reset so further Nuc can be used @Pablo71
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.