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NUC

Awdukama
2: Seeker
2: Seeker

Please I need help with my NUC as it keeps saying wrong code and too many attempts, what do I do now?

3 REPLIES 3

Evie
Moderator (Retired)
Moderator (Retired)

Hey @Awdukama, if you have inputted the wrong NUC too many times, you may need a Master Unlock Code. What device do you have?

I would advise dropping us a message on social media so that we can check your account and escalate this if needed. Make sure to include a link to this thread, your mobile/account number and the IMEI of the device.

Hi there, my device is Samsung A90, 5G please. 

Mark
Community Manager
Community Manager

Thanks for confirming your handset @Awdukama, we'll be able to request a master code from your manufacturer. As we'll need access to you account to do this, please contact us via one of our social channels and we'll be happy to help.