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Solution

Network Unlock Code for Samsung Galaxy j4 +

najo2000
2: Seeker
2: Seeker

Dear Support,

 

I have received a NUC for my Samsung Galaxy J4+ yesterday

but it does not work.  When I power on the phone with an O2 Sim, I get "Sim network Pin blocked. Enter network PUK.  I enter the NUC and I get anunsucessful message.  Screenshot of IMEI & S/N attached.

Can you help please?

Josephine

2 REPLIES 2

Andy
Moderator
Moderator

Hi @najo2000, can you contact us on Facebook or Twitter where one of our team will be able to look into this for you.

BandOfBrothers
17: Community Champion
17: Community Champion

@najo2000 

 

Ignore the request for a Puk as this has nothing to do with unlocking a phone to all network's. That's only needed if a person has activated their sim pin 4 digit security feature that stops a sim being used in another phone, and then forgets the pin code

 

 

 

If your using a Samsung phone.....

 

 

 

What you need to do is ask Vodafone customer services on 191 or Live Chat for an unfreeze code aka a mastercode which is needed as well as the Nuc.

 

The Vodafone Social Media Teams via Facebook and Twitter can help too. Please link back to your thread and username in order to hasten up the help they can give. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.