Nuc not working

[Mummytiger11]

Sony xperia xa2

I have requested my nuc code and entered it came back unsuccessful.

Requested it again... Was the same code so I tried it again. And again unsuccessful it's very annoying I just want to unlock my phone. 

Sim active. In the UK. Been scrolling forums all day to find a solution 

[Loz]

Oh no @Mummytiger11! I appreciate how frustrating this must be for you and I know how important it is to stay connected! So we can get this looked into for you and see what's happened with your NUC request, please contact our team via Facebook at Vodafone UK, or get in touch on Twitter using the handle @VodafoneUK. Don't forget to include the link to this thread, along with your username.

[MrGonzonator]

I have exactly the same issue. Tried it twice, no joy. Requested again and got the exact same code.. Still no joy and now I have no more tries.. 

Whats the solution? 

[Anonymous]

Hi @MrGonzonator I'd recommend popping our lovely Social Media team a message here. They'll be able to look into this further for you, and escalate the matter if needs be!.