main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal


Please Help. How do I get the Sim unlock reset. Vodafone have sent me three different codes.

2: Seeker

I have entered them as instructed by customer services but now i have no more attempts left. Why should I have to pay to get my phone unlocked. I went to my local Vodafone store and was told no one to help and redirected me to customer services again. This is no way to treat your customers.

View more options
17: Community Champion

Unfortunately if your phone has 0 attempts left at unlocking this is known as a hard locked phone.

The phone will have to be sent off by Vodafone to have the counter reset so you can try a Nuc again @RosieMc 

The counter can't be reset remotely but instead needs hands on by a Vodafone Service Engineer.

Current Phone >

Samsung Z Fold³ 5G.

Previous Phone >

Samsung Note 20 Ultra 5G - SM9860.

View more options