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Discover 5G
Welcome to Vodafone Community
Hi, am trying to unlock my Sony Xperia5 from Vodaphone, been through the process, got my Unlock code, but when input comes back as Unsuccessful - any ideas?
May I ask if your using an alternative Network Sim Card that is activated i.e connects to mobile data and that your in the Uk ?
Please don't try too many times or you could hardlock the phone which means then it'll need sending away to be reset.
Might be worth performing a forum search to see if there are any other similar threads.
Such as Unlocking/NUC-not-unlocking-Sony-Xperia-XZ
I appreciate it's not the same phone model.
The Vodafone Social Media Teams via Contact-us-for-account-specific-queries can have the Nuc checked.
I wish you all the best with this situation.
🌈 Stay Safe 🌈
Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.
Samsung One Ui 2.5 / Android 10.