main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

V by Vodafone

Unable to open the Vodafonr Smart APP

3: Seeker

Every time when I try to open the smart app to use the Curve tracking device. It shows this interface and couldn't go any further. When I tap 'try again' it just repeats showing the same interface.

The interface says



Sorry, something went wrong when logging you in,

No need to worry, this may be due to a fault on our side. Please tap the button below to try again.


My device is a Oneplus 7 pro running Android 11 OP7Pro/O2/BETA5


Things I have tried:
Uninstall and reinstall under 4G - doesn't work
Uninstall and reinstall under wifi - doesn't work
Clear cach and restart - doesn't work

But the results were always the same. Couldn't even log into the registration page.



View more options
17: Community Champion

It might be beneficial to have a word with customer services @amagurilee 

Current Phone >

Samsung Z Fold³ 5G.

Previous Phone >

Samsung Note 20 Ultra 5G - SM9860.

View more options
17: Community Champion

Hi @amagurilee 


It will be the V by Vodafone support team you need here :Contact V Team 


 Also further information here:


Setting up Curve 

View more options