V-Multi TrackiSafe Mini Payment method change?

[FOS]

Recently had to cancel my Debit card. Payment to Vodafone for the monthly fee for V service tracker has also ceased. How to update with new card details has me puzzled. Ive gone into the app and this requires a pin sent to the devices mobile number. The SIM is embedded in the tracker and nothing is visible anywhere else, so how is it possible? How else do I get to a payment change page in the V SIM app? 

[Mark · Accepted solution]

Hey @FOS, I'm sure our dedicated Internet of Things support team will be able to help you set up your app and update your payment details.