V kids watch

[Yes42]

I am trying to set up a V kids watch but when I scan the QR code on the watch, the TCL app says it can't connect with this watch?? 

This is a Christmas present so really need to get it set up ASAP. 

Can you help? 

[BandOfBrothers · Accepted solution]

Does anything help from https://v.vodafone.com/uk/help-and-support 

And in https://eshop.v.vodafone.com/uk/neo-smart-kids-watch 

" Why do I need a subscription for Neo smart kids watch? " @Yes42 

[Yes42]

Thanks. I got it sorted. The SIM wasn't in properly the first time. 

Thanks 

[BandOfBrothers]

Fantastic news @Yes42 

[MarkD]

That's great to hear @Yes42. Now that you're up and running, if you do need any support with the device, just check out the link posted by @BandOfBrothers 😊