My Nano Sim card not working with sure signal box

[beard10]

Please help,

I have changed my micro sim to a nano sim today on my Samsung S6 however since I swapped over the sim card my phone won't connect to the sure signal.

My wifes phones is working fine, please help

Please help

[BandOfBrothers]

Hello.

May I take this opportunity to Welcome you to The UK Vodafone eForum. This is a Customer 2 Customer help & Discussion forum.

Sure Signal FAQs : https://support.vodafone.co.uk/Network-and-coverage/Sure-Signal/

New way to manage the Sure Signal Account.

Vodafone-Sure-Signal-management-dashboard

If you still have issue then perhaps contact Customer Services via 191 & Live Chat (Using a Computer to Access Live Chat is best) have Account Access.