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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74087 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229923 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204031 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal - Emergency calls only.

Have got 2 sure signal boxes at different locations. Phones all work with 1 box no problems, but on the 2nd box they all come up 'emergency calls only' Have tried resetting the box and reregistering on the Vodafone website. What can I do next? Serial...

Resolved! New Smart 4 Mini has suddenly stopped connecting to home wi-fi

 I have a Vodafone Smart 4 Mini running Android 4.2.2 purchased just over a week ago.  I was initially able to connect to my home wi-fi router with no problems.  Strangely though a couple of days ago it started refusing to connect, showing an “Authen...

Marrea by 4: Newbie
  • 15361 Views
  • 4 replies
  • 0 thanks

Deregister Sure Signal Box

Hi, Can you please deregister my sure signal box so I can pass this on to someone else. My serial number is 21229041773 Note I have had to create a seperate account than my original. When I try to login to the original account, it comes up as it does...

Sure Signal Box Suspended

Hello I have been speaking to your helpline people and it seems that our Sure Signal box has been suspended. They have advised me to seek help from yourselves to re-activate it.

bluetooth sterio headset for the vodafone smart mini

i have just purchased a vodafone smart mini and was wondering if anyone could recommend a bluetooth, stereo headset that can be used with it to listen to music and answer calls etc

dougiet by 2: Seeker
  • 12086 Views
  • 2 replies
  • 0 thanks

Regarding LG G2

Hello everyone! I am thinking of buying LG G2 from Carphone Warehouse as an additional connection for my already-existing Vodafone account. I was wondering whether I would qualify for Oursourcer's Discount or does it have to be a direct purchase from...

DomC by 2: Seeker
  • 15306 Views
  • 13 replies
  • 0 thanks

De-register suresignal

Hi, I have purchased a Sure Signals off e-bay however I informed the seller that the device has to be de-registered so they send me the serial number to check. The device still appears to be regiestered and so please could you let me know who to cont...

cunninp6 by 2: Seeker
  • 9686 Views
  • 1 replies
  • 0 thanks

£100 on sure signal or change network

Always been on Vodafone (over 10 years and probably nearer 15) but getting increasingly fed up with poor mobile signal in my house. Leaning out of windows, going into the garden etc but signal varies so much even with phone on speaker and in one posi...

Doc by 2: Seeker
  • 10715 Views
  • 5 replies
  • 0 thanks

Re-Sync SS v1 Please

Been though this before... de-registered, re-registered, full re-set blah blah blah. But basically I have a new iPhone and it won't connect, though every other phone still connects as normal. S/N 21229340449. ThanksTim

maz945 by 4: Newbie
  • 10377 Views
  • 2 replies
  • 0 thanks

vat receipt needed ASAP

HelloMy Web order isOrder number: WEB-0000001348550567I have not received a VAT receipt which is required by law. I phones 191 to get this and was given the run around.Please help me.Thank youMatthew

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