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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73855 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! SIM change now no Sure Signal

Hi,I common with many people here I have lost connectivity now that I have changed my SIM card (iPhone 4s to 5s).My sure signal serial number is 21196951434 and I have reset countless times plus removed, re-added users plus deregistered and re-regist...

RichM by 3: Seeker
  • 11663 Views
  • 11 replies
  • 0 thanks

Please verify the location of your Vodafone Sure Signal

:smileymad: These message are really beginning to annoy me!!!!!!!!! I have logged in twice now to confirm my post code and keep getting these text message and emails. Please stop it. Now I have a VSS that has no lights. Grrrrr... VODAFONE PLEASE STOP...

De register Sure Signal Box

HiI have a Sure Signal Box from work that we don't use, I want to give it to someone else but it is still registered.I have double checked with our business account provider and they have no record of it ever being used by us. How can I get this de r...

Shortie4 by 2: Seeker
  • 10999 Views
  • 5 replies
  • 0 thanks

SIM Swap (standard to micro sim) and now Sure Signal not working

Serial number of sure signal is 41113746568 Swapped my SIM from Standard to Micro about three months ago and after resetting the box and re-registering loads of time my phone still will not work with the sure signal box (No Service.) - However other ...

How do I return a SureSignal Device??

Hi Folks, This may seem like a simple question but its one VodaFone has been unable to answer for 6 weeks!! I am a corporate Vodafine customer and my mobile is managed by a Vodafone partner, as I don't get any signal where I live it was suggested to ...

Sure signal 1 isnt receiving calls or texts on 2 phones

My Suresignal 1 has been fine up until 2 weeks ago when 2 out of three phones registered to it stopped receiving texts and calls.  Texts come through as soon as we turn off the Suresignal or leave the house.  I have reset the sure signal and both pho...

Vodafone 875 Smartmini connectivity issue

On Monday night I went to sleep, I'd been doing normal stuff on my phone, playing app games, checking twitter etc. Tuesday morning I woke and was unable to connect to my Hay Day app - it said there was an authentication problem. I did the WPS thing; ...

Sure Signal V3, all looks fine but...

Hi, I've been using VSS now for over a year, we first had the V2 model but when we renewed our business contract we got the V3 as we have increased the staff in the office to 5 so need at least 5 connections running rough the VSS. We got the V3 back ...

Rob1978 by 2: Seeker
  • 10894 Views
  • 6 replies
  • 0 thanks

Sure Signal v2 only power light on

Sure Signal v2 has worked well for the past 6 months with BT and an ASUS DSL N55U.  Following last weekends BT broadband outage the sure signal has not come back to life despite following all the rebootings and other suggestions on the forum.  I've a...

AJL1 by 2: Seeker
  • 11405 Views
  • 5 replies
  • 0 thanks
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