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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73747 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229863 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203328 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal routers V1

What routers are compatible with sure signal as I am in the loop of Asus DSL-n55u issues of not giving a 3G signal despite lights 12,4being lit. If I revert to a old belkin wireless N router sure signal works but my internet is slow.

GeoffRM by 2: Seeker
  • 9587 Views
  • 1 replies
  • 0 thanks

Resolved! Vodafone

I've had a Vodafone phone for several months now, I've never had a problem with it until last week where is crashes an nothing would work for 24 hours then it decided to start working again, today my phone turned itself off and now it won't turn back...

Soph95 by 2: Seeker
  • 9661 Views
  • 1 replies
  • 0 thanks

Resolved! Sure Signal V1 Still Not Working

Hi there, my Sure Signal V1 suddenly stopped working last autumn. At the time, my ISP was Sky and there were various forums about an issue that affected several Sky SS users. Despite numerous calls with both Vodafone and Sky, the issues was bever res...

smcg12 by 2: Seeker
  • 11138 Views
  • 7 replies
  • 0 thanks

Resolved! Problem with VSS and BT Infinity

Hello, I'd be grateful for some help. I have had a few issues in the past with VSS but have so far been able to resolve them by searching and reading this forum, starting with the troubleshooting guide. This is the first time I've been unable to solv...

davidjh by 4: Newbie
  • 11424 Views
  • 11 replies
  • 0 thanks

VSS2 System and Phone Flashing

Hi,I have a replacement VSS v2 that is not working, with solid power light and flashing system and phone lights. The previous VSS v2 worked fine previously at the same location for over 1 year with same router, ISP etc and then stopped working with t...

Please verify the location of your Vodafone Sure Signal

Hi, I just received an email title as above. I haven't moved my sure signal - I am guessing my ISP has made a config change. Have tried to log in to "my vodafone" to confirm location as requested but this just yields errorsSorryThere seems to be a pr...

pjt762 by 2: Seeker
  • 10003 Views
  • 2 replies
  • 0 thanks

Sure signal already registered??

Hi Guys,   I hope some one can help.....   I have had a V1 SureSignal since 2010 and it has always worked fine untill about 3 weeks ago. 3 Weeks ago i stopped recieving a 3G signal from my Sure Signal and so did my Partner.   As im also experiencing ...

Sure signal no power light

HiI have just recieved my sure signal device. I have set it up per the setup guide, it is plugged in correctly, but I do not have any lights on, the power light is off as are the other three lights. The green and yellow lights on the button where the...

Re sync VSS

Hi can somone re-sync my vodafone sure signal, my iphone4 isnt getting a signal all otherusers are. Thanks.

Yahoo Messenger - Cannot connect to server Error

Hope some one here can throw some light on this.As yahoo say its a Blackberry problem and Blackberry say its a phone network problem! Since Friday been unable to use yahoo messenger on my phone.  I get error message of Cannot connect to server. I hav...

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