Apple Watch 6 can’t connect to date plan

[Trice]

I’m hoping someone has experienced the same merry dance I’ve been on for a week now. When I try to connect my watch to my data plan, it tells me I have too many devices? I only have my watch and phone on a new contract. I keep talking to Vodafone who keep telling me that it’s because my order for OneNumber is being processed and will be complete in 2-24 hours. That’s what I’ve been told every day since last Friday. I’ve been talked through the eSim swap steps and the verification code goes to the wrong number (?) but the regular log in verification code goes to my actual number... again, I’m being told it’s because my onenumber order isn’t complete and if I just wait 48 hours it’ll be fixed. I’m not sure what else I can do because no one seems to know what the issue is, although no one has said that 🙄

has anyone else experienced this and can help me with how to get it to work ☹️ 

thank you 

[NARadyk]

I personally didn’t port a number, no. Brand new mobile number for me.

[Trice]

Hmm my issue was that they ported the number on my phone but somehow my watch was connected to the temporary number I had briefly. Have they offered any explanation as to what the problem is for you?

[NARadyk]

I’ve called today and they said they will restart my settings which “should fix it”. Have to wait until Tuesday to see though due to the weekend.