Apple Watch Ultra 2 won’t connect

[harold1968]

I bought a new Apple Watch Ultra 2. I phoned Vodafone who added it to my account.

12 hours later and it is still not added. The watch says “no esim “ and the phone app when I try to connect says

”The connection transfer to this device is still in progress. Please check your device connection later”

can someone help please 

[ScottyR]

I have the same issue and being told wait 24 hours 4 times now... its pathetic

[harold1968]

It works now. I contacted Vodafone and they said to wait overnight. And it did work in the morning. It could be because the holiday season has a lot of registrations , so the systems are slow

[Andy]

Hi @ScottyR 👋 I am sorry that you've faced difficulty setting up your watch with us. If you still require help with this please reach out to the social team here and we will be happy to help get this resolved.