No sms messages received

[Oluwatosin]

Following porting from Lyca to Vodafone, I haven’t been receiving any text messages. I have switched off the phone several times and it’s been days since the switch. Can this be rectified pls?

[BandOfBrothers]

I would suggest to contact Vodafone Customer Services vja 191 or Live Chat and ask them to check if your experiencing a split port. 

Also check your text messaging centre number in the phone's settings. 

Key in +447785016005 

https://deviceguides.vodafone.co.uk/troubleshooting/messaging/i-can-t-send-and-receive-text-messages... 

The Vodafone Social Media Team have account access too. 

Speak to the Vodafone Social Media Teams.  

Unfortunately there is no account access here on the forum.