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Apple Watch help needed!!!

LeeBfc
4: Newbie

So after changing my phone and watch working fine for first few days on the watch app it shows the message your. Vodafone uk account is not eligible to enable mobile data on your Apple Watch please contact 191 for more info...underneath that I have 2 lots of Vodafone uk am I right in thinking it’s attempted to connect twice? If I click on either it says remove Vodafone uk plan  should I remove one then try? I really don’t want the hassle of calling back through any ideas guys?

 

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Evie
Moderator (Retired)
Moderator (Retired)

Hey @LeeBfc, hmmm how odd! Have you got the latest software update on both your iPhone and Apple Watch?

I would advise you drop us a message on social media so that we can check your account and make sure the watch is all set up correctly 😊