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Apple Watch, mobile data stopped working

neagle90
2: Seeker
2: Seeker

Hi

I have a OneNumber that worked ok.
Now it has stopped working I have 2 mobile data accounts, primary and secondary they are both on but my apple watch series 8 can no longer access data.

I get NO SIM, NO CONNECTION on the watch.
In the watch app I get MOBILE PLAN, NOT IN USE, vodafone UK.
I only have the option to to remove the plan.
I have rebooted the watch and the phone but that was no good it didn't change anything,

Can anybody advise how to proceed?

1 REPLY 1

CallumR
Moderator
Moderator

Hey @neagle90 Apologies for the trouble you've been having with your Apple Watch. So that we can take a closer look into the issues you're facing, can you reach out to our Social Media team on Facebook or Twitter please? They'd be able to run through some troubleshooting steps on your account to help get your watch working again.