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Empty I phone box

Calvin1201
2: Seeker
2: Seeker

Today I received my parcel for my new iPhone 13 I opened once I had finished work and the box had no phone in it. All that was in the box was the phone charger Lead and pin to get into the SIM card tray what can I do 

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Contact Vodafone straight away if they supplied the phone to you.

I assume the package was sealed and the phone box had the security seals on them.

 

The courier will have the weight of the parcel listed on their systems and will be able to tell by this if a phone wasn't in the package.

Vodafone will need to investigate.

Phone 191 or use Live Chat.

The Vodafone Social Media Teams can be contacted via Contact-us-for-account-specific-queries. 

If I can be of any further help then please don't hesitate. Take care.  😎 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.