main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle

Welcome to Vodafone Community

Keeping the UK connected is our main priority. Find out how we're doing thishere.
Close announcement


Enabling Wifi calling

2: Seeker

I recently upgraded to an iphone Xs. Whilst doing so the advisor switched my plan to Vodafone unlimited, whihc I now know doesnt support wifi calling. I contacted Vodafone who said that they enabled it, and when I check the app, sure enough it is. However when I try to enable in the phone settings, it tells me to contact Vodafone. I have reset network settings as the last advisor asked me to do but still not able to enable wifi calling. 

View more options
17: Community Champion

Hi @Outerjase 


You may need to speak to them again or the Vodafone Social Media Teams via Contact-us-for-account-specific-queries 

As calling over Wi-Fi will only activate if there is no network signal what happens if you out the phone in airplane mode for example?


As a sub note....

Calling Over WiFi Set up. Ask the agent to force the phone via sending an OTA configuration update that should provision your phone for Calling Over WiFi. 


"Register for Vodafone Wi-Fi Calling

Text the word CALLING to 97888

This is a free text which will add the service to your account

You should receive the following confirmation text:

Thanks. We’ll add Wi-Fi Calling to your account in the next 24 hours and will let you know when you’re all set up.

If you’d like to discuss this with us, or if you have any other issues, you can find more info here or contact us

Once you receive the confirmation text, switch on Wi-Fi Calling in your settings

Go to Settings, scroll down and choose the Application icon

Choose Phone and scroll down until you see Wi-Fi Calling – select the box beside this option

A pop-up will appear asking you to confirm if you want to enable Wi-Fi Calling – tap OK

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.0  / Android 10.


Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

View more options