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03-06-2020 03:57 PM - edited 03-06-2020 04:01 PM
Hi @MEEMA1
You'll need to use Live Chat or the Vodafone Social Media Teams via Contact-us-for-account-specific-queries.
Regarding a Puk which is to be able to unblock a sim card.
This does not unlock a phone to all network's. That's achieved by using the Nuc form at the side of the forum.page.
🌈Stay Safe 🌈
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.