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Forum Posts

Using a new SIM in Thailand

Hi, you kindly unlocked my phone for me so I can use a SIM from another carrier. I am travelling abroad in Thailand. I bought a SIM and entered it into my device going through the activation phase, however, I got no connection to enable me to use my ...

Resolved! Apple iPhone X Not turning on.

Hi! I just got a quick question because i do have an Apple iPhone X and it's not turning on for the past 2 weeks now. I'm always stuck on the Apple logo once i turn it on. I tried also plugging the charger in to the phone to see if it can pass and al...

Apollyon by 4: Newbie
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  • 3 replies
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Apple watch series 5 not pairing cellular

Its telling me i have maximum amount of devices added and i need to remove one via my vodafone app. I’ve searched everywhere forums and threads yet no solution it was working yesterday as in it was letting me add it but I didn’t add it yesterday due ...

Sending picture messages

Hello there! I have recently joined Vodafone and I have been pleased with everything recently, but I just found out that I can’t send picture messages, and i’m not sure why. I’ve made sure I have downloaded the recent APN settings profile and turned ...

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Hazzer by 2: Seeker
  • 2226 Views
  • 1 replies
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Apple Watch series 5 - unable to configure to data plan

I recently bought a series 5 Apple Watch to go with my iPhone X, which I have on a pay monthly plan through Vodafone. I have set up the 'onenumber' service and can see this in 'myvodafone' when I log into the website.  However when I try to enable mo...

Riafflew by 2: Seeker
  • 4179 Views
  • 5 replies
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secret questions

I have forgotten all of my secret question answers and am unable to reset them because i dont know the current password to them. Is there a link thta cna be sent to reset them so i can update them and know the answers to them?

Message+

Hi, I am using an iPhone 11 Pro, ordered direct from Vodafone. I am unable to use message+, is there any reason why? I have gone via the Vodafone website, clicked the link to the App Store and it says "Currently not available in your country or regio...

Connecting to wifi

Hi has anyone experienced problems when trying to connect a ring door bell to WiFi? 

Vodafone Apple Watch Warranty + how to get in contact with support

Hey,  Hoping people here can help, my apple watch gen 4 has started to randomly switch itself off during the day, the device is about 18 months old but im asumming the vodafone warranty covers this as said in the link below? https://support.vodafone....

territt by 4: Newbie
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  • 1 replies
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