Vodafone account not eligible to for to enable mobile service apple watch

[EmmaBens]

failing to connect to my new apple watch, I have a dual sim with a business plan, but the primary number is a personal plan that my watch has been added to. 

Support arent sure how to resolve?

[Charlotte]

Hello, @EmmaBens. 

I appreciate that it can be frustrating when things don't work correctly, and we certainly want to get to the bottom of the Apple Watch issue for you. With that being said, a large part of the set-up is linked to your account, but we're unable to take any account details on this platform. 

However, if you drop us a message on Social Media, we'll take a closer look at this.