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Cracknell96 · ‎22-09-2023

Hi

Just wondering if anyone else has received the iPhone 15 Pro Max?

I ordered at 1:54pm on 15th September with delivery due on 22/09 between 8 - 6pm. I have had no update through email about wait times or if it has been dispatched. When I click on track order it says 1-2 weeks https://myaccount.vodafone.co.uk/orders/search

When I go into my account it says 3-4 weeks and when I got in touch through live chat they said 2-3 weeks. If you order now it's 4-5 weeks trough Vodafone and through Apple it's 8 weeks.

Does anyone actually have an idea what is going on? Surely they would have had an allocated amount when people were pre-ordering. Now everyone is just left in the dark.

Mark · ‎22-09-2023

Hi @DMDA90 , @Cracknell96, and @alanodlin, apologies for the delay with your iPhone 15 order. We understand that you've been looking forward to getting your hands on your new phone and the frustration a delay to this may cause.
So we can check over your order, please pop us a private message via one of our social channels with the below information and we'll be happy to take a look into this for you 😊
- Full name
- Mobile number
- iPhone 15 Order number
- Delivery address

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Aj_uk · ‎20-10-2023

Did anyone receive compensation from Vodafone? They offered me £30 that’s laughable, especially after their misleading promises and the time I spent following up my order. They never even bothered to credit the £30 to me!

Jonnykashhh2015 · ‎20-10-2023

Haven’t even thought of that - feel like I’d be lucky if I can just get the phone

territt · ‎20-10-2023

Buy now and you can upgrade in 12 months, ##~## can you,

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