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Direct debit not taken

I’m a new Vodafone broadband customer. They have my direct debit details showing in the billing section of my account but tell me my first bill hasn’t been paid, and that their request for money from my bank was returned unpaid. My bank account doesn...

Unable to access router settings (192.168.1.1)

Internet/WiFi all working fine but just wanted to check one of the port mapping settings only to find that the router settings page (192.168.1.1) will no longer load. No error messages or timeouts, the page just does not load and sits at 'Waiting for...

scb31 by • 2: Seeker
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Monthly Allowance Renewal Date

Hi, I am thinking about moving to Vodafone… With my current network my monthly allowance renews on 1st of the month.Is it possible to choose the allowance renewal date with Vodafone, or if I take out the contract on a particular date in the month, wi...

GXC39D by • 2: Seeker
  • 69 Views
  • 1 replies
  • 0 thanks

Can I use my own router or mesh? Uk Vodafone fttp

I have FTTP and have a Vodafone router which has not had any firmware upgrades ever and feature lacking.Now can I replace this with a router or mesh system of my own choosing or do I need to disable WiFi on the Vodafone router and stick my own router...

cibaa by • 2: Seeker
  • 24 Views
  • 1 replies
  • 0 thanks

Why is vodafone blocking my website?

Hi, My website https://ce-tech.info/ Is being blocked by vodafone, stating that it's an 18+ website (it's not 18+ at all!) It works on wifi and O2 networks, but vodafone is giving an issue. I have https enabled and SSL certificates (can be checked on...

Screenshot 2022-08-16 at 09.46.26.png
jackhood9 by • 2: Seeker
  • 35510 Views
  • 176 replies
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Sim only

Hey! Have been with Vodafone for 20 years on a contract, now want to switch to Sim Only. They’ve changed me over to a £21 a month, 24 month sim only contract. I’ve seen them offering the same sim only for new customers for £8p/m for a 12 month contra...

dhetty by • 2: Seeker
  • 180 Views
  • 1 replies
  • 0 thanks

Cant activate youtube premium

'It looks like you have an active YouTube subscription.' message popping up. Cancelled my original subscription and it expired  16th of september, but message still keep popping up. 

ddddddd by • 2: Seeker
  • 1515 Views
  • 13 replies
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Calls cut off after 29 minutes

After  having had full fibre BB digital voice installed in September, I am STILL going round and round in circles with Vodafone regarding my landline cutting off at 29 minutes and 40 seconds - but this is only on one number that I call. Have tested c...

Lowey72 by • 2: Seeker
  • 64 Views
  • 1 replies
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The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!

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Vodafone Xchange

Exchange your phone for a new one every year. Simply send your old phone back to us in good condition a year before your Phone Plan ends!Check out our handy video for more information, or pre-order y...

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Network Issues

A small number of customers experienced issues using mobile voice and data earlier this morning. Our team has been working hard to fix the issue and we’ve seen significant improvements. We expect the ...

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Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

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