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My Vodafone App not working - error code 4609

Hello,I am new "Pay as you go Plus" customer. I opened my account on the 22nd of January 2025 and transferred my previous phone number on the 31st of January 2025. I have an iPhone XR.I'm unable to access the Vodafone (UK) app. Every time I tried, I ...

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Landline phone with own router on FTTP

Just got FTTP and everything is working fine off the VF router. Phone lines are plugged into the VF router, VF router's WiFi is switched off. 3rd party Mesh has been switched to Bridge mode and plugged into the VF's ethernet port.However I am shocked...

Is there a router shortage?

Hi all,Was looking forward for the switch to full fibre 910 today, however I still have not received my router. Order was placed back in early Jan.Contacted Vodafone who said they would put a manual shipment in, 24h delivery, nothing. Contacted again...

FaX by 3: Seeker
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Adding a second PAYG phone to my dashboard

For a couple of years i've had 2 PAYG phones on Vodafone.... one just a small basic one for emergencies... and also a smart phone when i'm out and about using wifi.. On my my vodafone dashboard, there's only the basic one, i therefore wish to add the...

Andshev by 2: Seeker
  • 23 Views
  • 2 replies
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Vodafone SIP Credentials for Digital Voice

Hi all,Has anyone had any luck getting SIP credentials out of Vodafone recently to use a third party VOIP phone with Digital Voice?I am using a third party router so therefore cannot use that for digital voice.I asked a couple of days ago and got tol...

moletgo1 by 2: Seeker
  • 59 Views
  • 1 replies
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New broadband isn’t connected.. no WiFi

Broadband was supposed to be connected last Friday however the box is flashing red on the front and only one green light on the back under internet. The other 3 lights on the back aren’t lit up.The WiFi isn’t working but is showing up as a network on...

Hking by 2: Seeker
  • 96 Views
  • 0 replies
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Making/Receving Calls Abroad

HiI'm going abroad to Spain in a couple of weeks time. I know I will have to pay to use the phone aborad but is there a plan that I can purchase prior to going abroad. This will be the first time I've left the UK since we came out of the EUThanks

CliveFG by 2: Seeker
  • 237 Views
  • 2 replies
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Latest from our Blog

Vodafone Xchange

Exchange your phone for a new one every year. Simply send your old phone back to us in good condition a year before your Phone Plan ends!Check out our handy video for more information, or pre-order y...

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Network Issues

A small number of customers experienced issues using mobile voice and data earlier this morning. Our team has been working hard to fix the issue and we’ve seen significant improvements. We expect the ...

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Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

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