Community home

URGENT: My website is inaccessible on the Vodafone network: insecure redirect via allot.com

Hi!Me and my web developers are having an issue that we've never come across before. We recently launched our new website, changed host to ionos and after setting everything up with a correct SSL certificate, we have found out that some users are una...

WhatsApp Image 2024-12-14 at 14.29.40 (2).jpeg

WhatsApp Image 2024-12-14 at 14.29.22 (2).jpeg

VPN Citrix capped speed

I have Fibre 200, speeds off VPN are 90-130Mbs down 20-30Mbs up, when working from him using Citrix gateway VPN I get 2 to 5 MBs down 20-30Mbs up. Vodafone chat advisor say nothing wrong with ISP and to talk to work IT. Work IT says nothing wrong wit...

SSID split to 2.4Ghz only

Hi, I am a brand new Vodafone broadband customer and have just set up my system network. I have a white Vodafone Power Hub DSL with WiFi6 router. Whilst most things have connected to the router OK (including my Echo Dot which is 2.4GHz and had to be...

Broadband problems - dropping frequently, slow speeds

Hi - new to this forum and hoping someone is able to help!We signed up to Vodafone in March and have had issues from the start really - slow speeds, dropping out etc. We were eventually issued with a booster which improved things a little from a spee...

Power Hub Channel selection

I look after my disabled friends tech issues and she has just moved over from BT broadband to Vodafone broadband and has a new Power Hub. She has a desktop PC in another room and it is impossible to use a wired LAN connection so uses a TP Link WN823N...

New Fibre Install VOIP line no incomming calls.

Recommended Vodafone to my father in law as Fibre recently come available in his area and had terrible Broadband speed due to distance from cabinet. Fibre Installed last Wednesday, told by engineer would all be live by midnight. Internet was, but no ...

Joined PAYG Plus

Hi. I need some help joined PAYG Plus today 21/12/2024 and when placed order on website I moved my current mobile number to Vodafone in order but that doesn’t complete until 27/12/2024 but not received my eSIM & can’t login to My Vodafone App

Why is my activation date so far away?

Hi.I've just moved into a new build.My openreach box was setup when I moved in but there was a backend issue where the address was incorrect meaning I could not get broadband.We've got a wifi dongle to tide us over but it only gets us a 4mb connectio...

Urgent Help Needed with Billing Issue and Disconnection Threat

I’m experiencing a persistent billing issue with my broadband. Despite my timely responses, I received a letter threatening disconnection due to alleged non-responsiveness, which is incorrect.As someone who works from home, reliable internet is cruci...

One Number - iPad Calling Issue

Hi Vodafone Community,I have recently added One Number to my iPhone Vodafone tariff and connected it to my cellular iPad Mini (A17).The Data sharing seems to be working as well as the ability to send and receive SMS’s on my iPad Mini (over the One Nu...