Can't send message with Vodafone - error 0

[Paulr111]

I have an intermittent issue of being unable to send texts or make calls on my Galaxy S23 Ultra. When trying to send a text I get the message 'Can't send message with Vodafone - error 0'. Calls just end immediately. I have tried speaking to Vodafone but after an hour with one of their support staff, nothing was resolved. I went into the local store and did a SIM swap at the weekend and all was fine from then until last night, when the same issue re-occurred.

I don't have any bars on my account and I pay monthly.  I have cleared message cache and done everything I have managed to find suggested on web searches.

Can anyone suggest a solution?

Thanks

[Lucy_F]

Hi @Paulr111 Sorry you're facing this trouble, thanks for raising it. Is this happening with all recipients? So we can troubleshoot this with you, please message us via our Social Media Team here and we can get this looked into. Thank you. 

[Bitterman]

Yes there are multiple users with the same issue with galaxy phones.

[Nickturner66]

You are not alone. I had exactly the same issue one day last week and it's happening again today. People are texting me but i cannot reply or ring them. Rebooting does not solve it. Surely must be a network issue?

[Bitterman]

I dont have a solution but I have the same issue with an S23+. I have been working with vodafone for 2 days and they tell me they are getting alot of this issue with galaxy phones. It has been escalated to their engineers to find a solution.

[Natalie265]

Hi Paulr111,

Did you get this issue fixed? I am experiencing the same problem and I can't get this resolved! 

[Gemma]

Hi @Natalie265 - this sounds frustrating. So we can look into this with you and eliminate a few causes, please message my team on Social Media. 

[Natalie265]

Hi Gemma, thanks for responding. Calls and SMS are now working? Very very bizarre.