My pixel 3xl drops every call (made or received) after exactly 29 minutes and 50 seconds. I don't know if this is related to phone settings, network or what so wondered if anyone had had similar issues or knew of a fix. It's a real pain in the backside as currently working from home and means I get cut off in every conference call!
Hi all, I have a Pixel 3 on Vodafone and have the same issue. I followed some advice to disable WiFi calling on my account (webpage) and on the settings on the phone. After a reboot I am now able to call > 30 mins! Hope that helps!
I tried putting those details into the phone's dialler, but when I phone, it just says 'invalid number'. Could you please explain ( in detail!) how we 'enter this into the dialler'?
I've just tried my mobile again (called my home phone, and just left them sitting there talking to each other!!), and yet again, the call cuts-off at 29m 50s as usual.
Still so solution despite being told on 1st February that the root-cause had been found and new hardware was being installed. Clearly this was false.
I would like to know how do we complain within the higher ranks at Vodafone? There seems to be absolutely no way to make a complaint. No-one cares.
I've given up expecting any kind of solution at this point. Have wasted countless hours, been given so much conflicting information and still no end in sight. Comments like 'we're chasing' and 'seeking a resolution' are just insulting at this point whilst Vodafone continues to take our money, and even increase the price of plans. Utterly disgusting. Someone should take this viral. Might actually get to understand the true scale of the issue.
Our team are still looking into this and we appreciate your patience.
@Stevenjfaulkner@Skodaboy66@neilhunter14, to help with the investigation can you enter #*#7378429#*#* into the dialler app to get the full software build and send us a screenshot over on the Facebook or Twitter thread please?
I tried the #*#7378429#*#* and it doesn't work. I even tried removing the last asterisk as I thought that might be a typo. No luck. Why are we giving our phone's details and Firmware info. Surely you know this already?
I had this problem over a year ago, and as Vodafone were unable to resolve it I was released from my contract without penalty. I then bought a new Vodafone contract, sim only, with my existing handset, with no further problems. This is not a handset issue, its to do with the account configuration.
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